Gather to Grow
At Bondemala Investment-SMC Limited (BISMC), our success is founded on a simple but powerful principle: “Gather to Grow.”
Since our registration on 8th July 2022, we have remained committed to creating opportunities, delivering exceptional customer experiences, empowering our employees, and contributing positively to our communities.
The General Administration Order (GAO) serves as the guiding framework that shapes how we operate, collaborate, and grow as one team. It reflects our commitment to legal compliance, ethical leadership, employee welfare, and organizational excellence.
Our Vision
To become a leading Ugandan business powerhouse that positively transforms the lives of customers, employees, and communities through ethical, innovative, and sustainable enterprises.
Our Mission
To provide every customer with a memorable and positive experience while creating an environment where every employee is empowered to grow both professionally and personally.
Celebrating Bondemala Day
Every year on 8th July, Bondemala Investment-SMC Limited celebrates Bondemala Day, a special company-wide holiday dedicated to:
- Reflecting on our journey and achievements.
- Recognizing outstanding employees.
- Celebrating teamwork and company milestones.
- Renewing our commitment to our vision and mission.
- Sharing strategic updates from company leadership.
This annual celebration reminds us that our greatest achievements come through collective effort and shared purpose.
Leadership and Governance
Strong leadership and transparent governance are fundamental to our success.
Founder and Chief Executive Officer (CEO)
Mr. Peko Wamala Roy serves as the Director, Founder, and Chief Executive Officer of Bondemala Investment-SMC Limited.
As CEO, he is responsible for:
- Strategic leadership and company growth.
- Financial stewardship.
- Corporate governance and legal compliance.
- Approval of major investments and expansion initiatives.
- Upholding the company vision and the “Gather to Grow” philosophy.
Company Secretary
Mrs. Nantongo Jane serves as the General Secretary and Governance Director.
Her responsibilities include:
- Maintaining company records.
- Ensuring regulatory compliance.
- Coordinating corporate communications.
- Recording management decisions and meeting proceedings.
- Supporting effective implementation of company policies.
Board of Directors
The Board provides governance oversight, strategic guidance, and advisory support to ensure sustainable growth and responsible management.
Promotions and Appointments Committee (PAC)
The Promotions and Appointments Committee is responsible for evaluating promotions, appointments, and career advancement opportunities based on:
- Merit
- Performance
- Professional conduct
- Integrity
Management Committee
The Management Committee oversees day-to-day operations and supports effective decision-making across departments.
Commitment to Human Rights and Employee Welfare
At Bondemala Investment-SMC Limited, every employee deserves respect, dignity, and equal opportunity.
We maintain a workplace that is:
- Free from discrimination.
- Free from harassment.
- Free from forced labor.
- Free from child labor.
- Inclusive and respectful of diversity.
Staff Welfare Support
To support employees during difficult times, the company maintains a Staff Welfare Fund that may provide emergency assistance during serious personal or family crises.
Community Impact and Corporate Social Responsibility
We believe successful businesses should contribute positively to society.
Our Corporate Social Responsibility initiatives focus on:
- Education support.
- Healthcare initiatives.
- Environmental sustainability.
- Community development programs.
- Annual blood donation campaigns.
Ethical Procurement
Bondemala Investment-SMC Limited operates under a strict zero-tolerance policy against corruption, bribery, and kickbacks.
All procurement activities are expected to be:
- Transparent.
- Competitive.
- Fair.
- Accountable.
Employment and Professional Development
Probation Period
All new employees undergo a six-month probation period during which performance, conduct, and suitability for the role are evaluated.
A formal review is conducted during the fifth month and may result in:
- Confirmation of employment.
- Extension of probation for up to three months.
- Termination of employment where necessary.
Working Hours
Our standard operating hours are:
Monday to Saturday
9:30 AM to 6:30 PM
Additional provisions include:
- A 30-minute unpaid lunch break.
- Full days off on the first and third Saturdays of each month.
- Flexible break scheduling to support business continuity.
Overtime
Any overtime work must receive prior management approval and will be compensated in accordance with the Uganda Employment Act through either:
- Monetary compensation, or
- Time off in lieu.
Employee Leave Benefits
Bondemala Investment-SMC Limited supports work-life balance through several leave provisions.
Annual Leave
Eligible employees are entitled to paid annual leave in accordance with Ugandan labor laws.
Sick Leave
Employees may access paid sick leave upon submission of a valid medical certificate from a recognized medical practitioner.
Maternity and Paternity Leave
The company provides maternity leave and paternity leave in accordance with applicable laws and company policies.
Compassionate Leave
Employees may receive up to three days of paid compassionate leave following the loss of an immediate family member.
Remuneration and Employee Benefits
Salary Payments
Employee salaries are processed on or before the final working day of each month through official payment channels.
Statutory Compliance
The company complies with all applicable statutory requirements, including:
- Pay-As-You-Earn (PAYE) tax obligations.
- National Social Security Fund (NSSF) contributions.
- Other legally mandated deductions and remittances.
Employee Savings Initiative
To promote financial preparedness and long-term security, employees participate in a monthly savings program.
Under this initiative:
- Five percent (5%) of monthly earnings is allocated to a designated savings account within the Bondemala Savings Group.
- Savings remain accessible during emergencies and personal financial needs.
- The program encourages financial discipline and resilience.
Communication and Administrative Updates
The General Administration Order serves as the official channel for company-wide announcements.
Key communications include:
- Staff appointments.
- Promotions.
- Departmental transfers.
- Obituaries and condolence notices.
- Employee awards and recognition.
- Policy updates.
- Bondemala Day announcements.
Daily operational instructions are communicated separately through departmental management structures to ensure efficiency and clarity.
Employee Responsibilities and Professional Conduct
Every employee plays an important role in protecting the company’s reputation and ensuring operational excellence.
Employees are expected to:
- Perform their duties honestly and diligently.
- Demonstrate teamwork and professionalism.
- Protect company assets and confidential information.
- Maintain punctuality and reliability.
- Treat customers and colleagues with respect.
Professional Appearance
Employees should maintain a neat, professional appearance that reflects the values and image of Bondemala Investment-SMC Limited.
Responsible Use of Company Resources
Unauthorized personal use of company resources, systems, equipment, or financial tools is strictly prohibited.
Financial Integrity and Accountability
Financial transparency is essential to maintaining trust and business sustainability.
The company maintains strict standards regarding:
- Cash handling.
- Mobile money operations.
- Financial recordkeeping.
- Transaction accountability.
Any acts involving fraud, theft, misappropriation of funds, or manipulation of financial records may result in immediate disciplinary action and referral to relevant authorities.
Daily reconciliations are mandatory for employees responsible for handling cash or mobile money transactions.
Workplace Health, Safety, and Security
Bondemala Investment-SMC Limited is committed to providing a safe and healthy working environment.
Employees are required to:
- Follow workplace safety procedures.
- Protect company property.
- Observe hygiene and food safety standards where applicable.
- Support security measures that protect employees, customers, and company assets.
Anti-Harassment Commitment
The company maintains a zero-tolerance approach to all forms of harassment, including sexual harassment.
Violations may result in disciplinary action, including dismissal.
Fair Disciplinary and Grievance Procedures
Disciplinary Process
To ensure fairness and accountability, the company follows a progressive disciplinary process:
- Verbal Warning
- First Written Warning
- Final Written Warning
- Suspension and Formal Inquiry
- Dismissal where appropriate
Grievance Resolution
Employees are encouraged to raise concerns through the following process:
- Discuss the issue with an immediate supervisor.
- Submit a formal written grievance to the General Secretary.
- Escalate unresolved matters to the CEO for final review.
This process promotes fairness, transparency, and mutual respect.
Employment Separation and Exit Procedures
Notice Period
Confirmed employees are required to provide one month’s notice when resigning or make payment in lieu of notice.
The company similarly provides notice or payment in lieu where applicable, except in cases involving gross misconduct.
Exit Clearance
Departing employees must complete all clearance procedures, including:
- Returning company property.
- Settling outstanding obligations.
- Completing exit documentation.
Moving Forward Together
The General Administration Order reflects Bondemala Investment-SMC Limited’s commitment to responsible leadership, employee development, legal compliance, and sustainable growth.
As we continue expanding our impact across Uganda and beyond, we remain guided by our founding principle:
Gather to Grow.
Together, we build stronger businesses, stronger communities, and a brighter future for all.
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